Website Success Program

Let us take care of your website so you can focus on your business

You have invested a lot of time and money into your website. Apart from regular content updates, so that your website has traffic, just like a car, it needs regular maintenance to keep it running efficiently. Trust your site to people who are tech-savvy and deeply committed to your online success.

For this reason, website maintenance is mandatory if you intend to go online. If you are not ready to do website maintenance, it is better not to have a website, because a poorly managed website will often run into errors, and even make your business brand perception look bad.

You can hire an admin for a monthly fee like any other employee. Or you can also work with a website maintenance service provider like ZENZROID to minimize costs to make it more efficient.

We offer 3 different website success programs. Choose the one that best suits your needs. Then enjoy the peace of knowing that your website is in expert hands.

Website Success Programs

Website Success Programs means...

We've got your back

Your website is crucial to the success of your business. You rely on it to establish your brand, attract customers, and generate revenue. With our care plans, you will have full confidence that it’s online and operating as it should 24/7 without interruption.

Smooth sailing is ahead

Conducting routine maintenance and backups on a website takes time. More importantly, you need to know what you’re doing or you risk making costly mistakes. We handle all upkeep, so you can do what you do best-run your business.

There's help when you need it

When there’s an issue with your website or your email, you need immediate answers and quick resolutions. That’s where we come in. We’re expert troubleshooters with many years of hands-on experience. You can relax and let us figure out all the techie stuff.
Monthly
Yearly

Hobby

Basic website care plan for hobby or static or brochure website
IDR 500.000
per month
Order
  • SSL (https)
  • Managed Cloud Hosting
  • Database Optimization (monthly)
  • Daily Onsite Backup
  • Software Updates
  • Website Care Report (monthly)
  • Website Security check
  • Client Portal
  • 30-minutes Support Time
    (does not rollover)
    *overage billed at regular rate
Order

Business

Advanced website care for website as part of your business & success
IDR 1.000.000
per month
Order

All Maintain features, plus:

  • Managed Cloud Hosting Server
  • Daily offsite backup
  • Login Protection
  • Google Search Console Monitoring
  • Free Website Redesign (5th year)
  • 20% Discount Module Library
  • 3 30-minutes Support Time
    (does not rollover)
    *overage billed at reduced rate
Order

Corporate

Accelerate your website business success
IDR 1.800.000
per month
Order

All Business features, plus:

  • Free Website Redesign (3rd year)
  • 30% Discount Module Library
    *overage billed at reduced rate
  • Fully Managed Google Search Console
  • Staging Site Supported
  • A/B Testing Supported
  • 2-4 Search Engine Optimized Article Creation per month
  • Monthly Reviews & Improvements Strategy
  • 30 30 Minutes Support Time
    (does not rollover)
    *overage billed at reduced rate
Order

Hobby

Basic website care plan for hobby or static or brochure website
IDR 6.000.000
per year (1 month free)
Order
  • SSL (https)
  • Managed Cloud Hosting
  • Database Optimization (monthly)
  • Daily Onsite Backup
  • Software Updates
  • Website Care Report (monthly)
  • Website Security check
  • Client Portal
  • 30-minutes Support Time
    (does not rollover)
    *overage billed at regular rate
Order

Business

Advanced website care for website as part of your business & success
IDR 11.000.000
per year (free 1 months)
Order

All Maintain features, plus:

  • Managed Cloud Hosting Server
  • Daily offsite backup
  • Login Protection
  • Google Search Console Monitoring
  • Free Website Redesign (5th year)
  • 20% Discount Module Library
  • 3 30-minutes Support Time
    (does not rollover)
    *overage billed at reduced rate
Order

Corporate

Accelerate your website business success
IDR 18.000.000
per year (free 2 months)
Order

All Business features, plus:

  • Free Website Redesign (3rd year)
  • 30% Discount Module Library
    *overage billed at reduced rate
  • Fully Managed Google Search Console
  • Staging Site Supported
  • A/B Testing Supported
  • 2-4 Search Engine Optimized Article Creation per month
  • Monthly Reviews & Improvements Strategy
  • 30 30-minutes Support Time
    (does not rollover)
Order

Frequently Asked Questions

What are your hours and response time?

Our support hours are 9am – 5pm WIB, Monday through Friday.
We strive to complete all tasks within 1-2 business days but it usually happens much faster.

Does the monthly time roll over?

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it doesn't rollover.
You can take comfort in the fact that what you will request within that 30 minutes of time (depending on your plan) will be addressed by our team with immediate attention.

What happens if my website goes down, is hacked, breaks, etc?

The whole purpose of our Website Success Programs is preventative care, so we work hard to prevent anything from happening.
However, in the case something does happen and your website needs emergency care, we'll be there right by it’s side communicating with the web hosting on your behalf.
We can't promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

What types of tasks are included with the support time?

Glad you asked! 

Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game.
These tasks do not cover advanced or custom features like an online shop or membership section. They also don't cover graphic design tasks.
We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

Can I cancel at any time?

Absolutely.
We're all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. 
Request a cancellation via email to help@zenzroid.com and we'll immediately stop the next payment.
If you're using tools or themes that are licensed by ZENZROID as part of your plan, be aware that you'll need to purchase your own license(s) in order to keep the software up-to-date.

My website wasn't built by ZENZROID, can I still be on an Website Success Program?

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long term relationship with a dedicated webmaster.
We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that could arise.
With the evaluation we will perform all the "Website Updates and Monitoring" tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed 4 hour fee.